All Systems Operational

About This Site

Welcome to the SecureCo Support Status Page for our Intelligent Platform and associated voice services! We're committed to providing you with reliable and high-quality voice services. Check this page for real-time updates on any issues or scheduled maintenance. If you encounter any problems not listed here or would like further information on something listed below, contact our support team for assistance. Thank you for choosing SecureCo!

Uptime over the past 90 days. View historical uptime.
Intelligent Voice Platform - Global Operational
Self Service Portal Operational
Knowledge Base Operational
IVP Integration API Operational
Intelligent Voice Platform - Global Carriage Operational
Australia Operational
New Zealand Operational
Intelligent Voice Platform - Sydney Region (AU1) Operational
SIP Trunking for Microsoft Teams Operational
SIP Trunking for WebEx Calling Operational
SIP Trunking for Genesys Cloud CX Operational
SIP Trunking for NICE CXone Operational
SIP Trunking for Bring your Own Device (BYOD) Operational
SIP Trunking for Zoom BYOC-P Operational
Voice Gateway Operational
Intelligent Voice Platform - Melbourne Region (AU2) Operational
SIP Trunking for Microsoft Teams Operational
SIP Trunking for WebEx Calling Operational
SIP Trunking for Genesys Cloud CX Operational
SIP Trunking for NICE CXone Operational
SIP Trunking for Bring your Own Device (BYOD) Operational
SIP Trunking for Zoom BYOC-P Operational
Voice Gateway Operational
Intelligent Voice Platform - Sydney Region (AU3) Operational
SIP Trunking for Microsoft Teams Operational
SIP Trunking for WebEx Calling Operational
SIP Trunking for Genesys Cloud CX Operational
SIP Trunking for NICE CXone Operational
SIP Trunking for Bring your Own Device (BYOD) Operational
SIP Trunking for Zoom BYOC-P Operational
Voice Gateway Operational
Intelligent Voice Platform - Ashburn Region (US1) Operational
SIP Trunking for Microsoft Teams Operational
SIP Trunking for WebEx Calling Operational
SIP Trunking for Genesys Cloud CX Operational
SIP Trunking for NICE CXone Operational
SIP Trunking for Bring your Own Device (BYOD) Operational
SIP Trunking for Zoom BYOC-P Operational
Voice Gateway Operational
Intelligent Voice Platform - London Region (UK1) Operational
SIP Trunking for Microsoft Teams Operational
SIP Trunking for WebEx Calling Operational
SIP Trunking for Genesys Cloud CX Operational
SIP Trunking for NICE CXone Operational
SIP Trunking for Bring your Own Device (BYOD) Operational
SIP Trunking for Zoom BYOC-P Operational
Voice Gateway Operational
Intelligent Voice Platform - Frankfurt Region (EU1) Operational
SIP Trunking for Microsoft Teams Operational
SIP Trunking for WebEx Calling Operational
SIP Trunking for Genesys Cloud CX Operational
SIP Trunking for NICE CXone Operational
SIP Trunking for Bring your Own Device (BYOD) Operational
SIP Trunking for Zoom BYOC-P Operational
Voice Gateway Operational
Intelligent Voice Platform - Singapore Region (SG1) Operational
Coming Soon Operational
Intelligent Voice Platform - Tokyo Region (JP1) Operational
Coming Soon! Operational
Payments Operational
Hosted Payments Page Operational
Production Payments API Operational
Payments Portal Operational
Identity Server Operational
Payment IVR Operational
Legacy Services Operational
Gen1 - Carrier Services Operational
Enterprise Voice Operational
Enterprise Voice for Genesys Cloud Operational
Enterprise Voice for Cisco WebEx Contact Center Enterprise Operational
Enterprise Voice for Nice inContact CXone Operational
Cloud Payment IVR Operational
Secure Hosting Operational
Support Services Operational
SecureCo Knowledge Centre Operational
www.secureco.co Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Maintenance Notification: Infrastructure upgrade
Completed - The scheduled maintenance has been completed.
Oct 1, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 20:00 AEST
Scheduled - We will be undergoing scheduled maintenance.

The following components will be affected by this maintenance:
Self Service Portal - https://portal.ivp.secureco.co and Integration APIs
Sep 28, 16:29 AEST

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Maintenance Notification: Release 9.9.3 Self Service Provisioning Impact
Completed - The scheduled maintenance has been completed.
Sep 29, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 20:00 AEST
Scheduled - We will be undergoing scheduled maintenance to support IVP release 9.9.3

The following components will be affected by this maintenance:

Self Service Portal - https://portal.ivp.secureco.co

We are expecting a period of 5 minutes where self-service provisioning may be unavailable during this maintenance window.
Sep 21, 15:45 AEST
Maintenance Notification – API, HPP and Portal - CR: SM-208
Completed - The scheduled maintenance has been completed.
Sep 29, 01:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 22:30 AEST
Scheduled - A maintenance window for the SecureCo API, Secure Portal and SecureCo Hosted Payments Pages and Contact Centre Payment services has been scheduled.

Environment - Production

Description
Functionality and current services will remain unchanged during this maintenance.

URLs Affected
api.secureco.co
portal.secureco.co
payments.secureco.co

Customer Impact
There may be an interruption of approximately 10 -15 minutes to these services during the maintenance window.

More Information
For more information, please raise a ticket at https://servicedesk.secureco.co
Sep 14, 16:07 AEST

Sep 28, 2026

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

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